Today we’d like to introduce you to Jessica Mock. Jessica and their team share their story with us below:
Southern Sugaring & Spa was founded in 2015 by esthetician Jessica Mock, who has been an expert in sugaring hair removal for over ten years. While she’d never imagined herself as a spa owner, she saw a need in the industry for her niche expertise. The spa grew from a solo operation in a single room to a team of service providers in a nearly 4000 square foot space, and Mock continued to apply her unique perspective to expanding the spa’s menu of luxury services.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
Business ownership is endlessly challenging, as every entrepreneur can attest to. Mock is no exception, and between location moves, the two-month COVID-19 closure last year, producing of their skincare line Top Shelf, employee walkouts, and prioritizing a consistent client experience throughout all of it, Southern Sugaring has experienced its fair share of challenges.
“As a business owner, it seems to me that if you embrace your role as a kind of crisis manager, you’re better prepared for those obstacles,” says Mock. “No day is perfect, but the most important thing is that the client only sees your best. No matter what Southern Sugaring is experiencing, we always put the client experience at the forefront of our priorities. When we do that, everything else falls into place.”
Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
Southern Sugaring’s original interpretation of the spa experience enhances traditional services and elevates them to the realm of fun. The Sugaristas play hostess, shamelessly flaunting Southern charm with a slightly scandalous sense of humour, all the while performing services with meticulous attention to detail. Southern Sugaring is known around the world for their use of Barbies in their decor and marketing, creating entertaining original images with dolls posed to showcase their services and commitment to inclusivity and diversity.
So, before we go, how can our readers or others connect or collaborate with you? How can they support you?
Southern Sugaring is always hiring licensed estheticians, cosmetologists, and massage therapists, whether newly licensed or veteran professionals. We commit to the long-term growth of our professionals, providing potential employees the foundation for a lucrative career through our sugaring internship program (offered exclusively to our most outstanding candidates) and promoting the development of each Sugarista’s career through advancement opportunities within our company. Southern Sugaring & Spa creates true industry leaders, consistently supporting the growth of our specialists’ knowledge, talent, and service offerings, as well providing a platform for our dedicated leaders to mentor the next generation of skincare and hair removal gurus.
Your ability to provide a luxury experience that surpasses expectations will determine your income. Compensation includes commission on services and product sales, potential for hourly and commission increases based on accomplishments, and discounted services and retail. Apply at southernsugaring.com/careers.
Contact Info:
- Email: [email protected]
- Website: southernsugaring.com
- Instagram: @southernsugaring
- Facebook: facebook.com/southernsugaring
- Twitter: twitter.com/sugaringsav
- Youtube: youtube.com/southernsugaring
- Yelp: yelp.com/southernsugaring
Image Credits
Jordan Reddick Photography Tiffany Goggin Photography Izzy Hudgins Photography
